CRM 2016 - Ribbon Workbench - Error when Publish Solution: The User ID is Invalid

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Posted on by Nguyen Thanh Lan

Hi everyone,

Today I am having this error when using RibbonWorkbench (latest version). When I click Publish, the progress dialog show this step: "Importing solution", then after few minutes, it throws this error:

---------------

Error when publishing Solution

RBW:3.1.177.1,CRM:8.2.0.749

Import Failed : Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.osf, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The user Id(s) [f3acea0e-57f3-4dcf-835a-48603998e79d] is invalid.Detail:

<osf xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">

<ActivityId>53161f82-3291-4a32-a8ff-306cd84436e8</ActivityId>

<ErrorCode>-2147214049</ErrorCode>

<ErrorDetails xmlns:d2p1="">

<key>

<d2p1:key>0</d2p1:key>

<d2p1:value i:type="d4p1:string">f3acea0e-57f3-4dcf-835a-48603998e79d</d2p1:value>

</key>

</ErrorDetails>

<Message>The user Id(s) [f3acea0e-57f3-4dcf-835a-48603998e79d] is invalid.</Message>

<Timestamp>2017-11-21T07:15:18.3500676Z</Timestamp>

<ExceptionSource i:nil="true" />

<InnerFault i:nil="true" />

<OriginalException i:nil="true" />

<TraceText i:nil="true" />

</osf>

Stack Trace:

Error:

at Function.ClientUI.ViewModel.EditCommandBarsVM.queryImport (:19555:1448)

at :19556:38

I faced this error when publishing any solution/entity. I created a new entity a try to Publish it in RibbonWorkbench, it always show the same error.

The user Id(s) [f3acea0e-57f3-4dcf-835a-48603998e79d] is invalid. The user GUID is SYSTEM user in our environment.

Could you please show me where should I check this problem? I have googled this error without any result

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Syed Ibrahim 6,257 on at

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f3acea0e-57f3-4dcf-835a-48603998e79d is this user id you used to customize ?

does it have admin access?

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Nguyen Thanh Lan 5 on at

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Hi Syed Hanifa ,

The GUID is the built-in SYSTEM user in CRM.

I have tested this SYSTEM user by assign it to plugin and that plugin run fine, so I guest this user is OK. Don't know why ribbon says it is Invalid

I am thinking of converting the Managed Solution of Ribbon Workbench to Unmanaged to look for any component that assigned to SYSTEM user

Thank you for your time!

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Syed Ibrahim 6,257 on at

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No need to convert managed to unmanaged because both work the same . Pls assign Admin role to that user and try

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Nguyen Thanh Lan 5 on at

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The built-in SYSTEM user in CRM is not normal user, I cannot add role or modify any thing. I have tried and CRM do not allow me to save, you can try in your CRM.

This blog explain what is SYSTEM user is: http://gonzaloruizcrm.blogspot.co.uk/2014/04/explaining-built-in-system-and.html

I do publish Ribbon using user with Admin roles

Thanks

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Syed Ibrahim 6,257 on at

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Did you tried with the latest version 2016? If not pls uninstall the old version and try this

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Nguyen Thanh Lan 5 on at

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Yes, I did. I have tried latest version of Ribbon, even the beta one, but still had errors...

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Syed Ibrahim 6,257 on at

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can you pls paste the code what you are trying to do in that button

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Nguyen Thanh Lan 5 on at

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It is not my button, it is the "Publish" button of Ribbon Workbench that failed to run. I did not add any new button or code but it still threw error when publishing

I have tried these step to identity the issue:

1/Create new solution

2/Create new entity without and customization, add to above solution

3/Open Solution in Ribbon Workbench 2016

4/Then without adding any new Button, I click the "Publish" button

--> Ribbon Workbench 2016 throw above Error

So I think it is not related to any customize because I have used new empty Entity in new Solution (no additional customization)

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Syed Ibrahim 6,257 on at

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pls try to add some fields and follow the step

1. Create field "new_mobileno"

2. Create JSWebresource using below code

3.Create a button "ShowMobileNO"

4.add the below js function on the button

function ShowMobileNO(){

var mobileNo = Xrm.Page.getAttribute("new_mobileno").getValue();

alert(mobileNo);

}

Hope this helps to identify your issue.

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Nguyen Thanh Lan 5 on at

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Hi Syed Hanifa,

I still cannot find the root cause of this issue. But luckily, our team have changed some CRM server configuration and now the Ribbon works normally now!

Thank you for your support :)

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