We installed GP 2010 R2 on a new CITRIX server (new version of CITRIX). User getting message "Collection Fax Setup information is missing or damaged. How do I diagnose this and resolve?
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That did it. Thank you.
you need to go to Tools>>Setup>>Sales>>Collection Management Local Setup and you can put in any printer if you don't have a fax printer.
But something has to be there in case someone hits fax. Now, most people use pdf's and just send them, but 10 years ago people used Fax Printers.
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