Hello,
i have a question:
Is it possible to place two triggers in a row in a customer journey? To get more nested conditions?
Thank you!
Best Regards
Jennifer
Hello Vivek,
thank you! That is great.
It would be good to mention this also in the documentation in Microsoft Dynamics for Marketing. It says that the trigger must stand alone and no nested triggers are possible.
Best Regards
Jennifer
Hi Vivek,
thank you for your answer. That is great. It would be good to mention this also in the documentation in Microsoft Dynamics for Marketing. It says that the trigger must stand alone and no nested triggers are possible.
Thank you!
Hi Jenni221,
Thanks for reaching out!!
Yes it is possible to place two triggers in a row in a customer journey. You can consider below example :
Here Activity #1 takes place if Email if not opened. Activity #2 takes place if Email is opened but none of the links clicked. And Activity #3 takes place if Email if opened and any link is clicked.
I hope this helps!!
Regards
Vivek Singh
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