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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Online, Create App...
Microsoft Dynamics CRM (Archived)

CRM Online, Create Appointments, Permissions

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Posted on by bernhards 417

Unfortunately we encountered the next error when creating a appointment.

<s:Envelope xmlns:s="schemas.xmlsoap.org/.../envelope"><s:Body><s:Fault>
<faultcode>s:Client</faultcode>
<faultstring xmlns:xml="www.w3.org/.../namespace" xml:lang="en-US">
SecLib::AccessCheckEx failed. Returned hr = -2147187962,
ObjectID: 20dc2cba-1095-e511-80f3-3863bb354ff0,
OwnerId: 7453bfec-c591-e511-80f5-3863bb34fa70, 
OwnerIdType: 8 and CallingUser: 7453bfec-c591-e511-80f5-3863bb34fa70. ObjectTypeCode: 4703,
objectBusinessUnitId: 9a8f60bb-048f-e511-80f4-3863bb349770,
AccessRights: ReadAccess
</faultstring><detail><OrganizationServiceFault xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147187962</ErrorCode><ErrorDetails />
<Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962,
ObjectID: 20dc2cba-1095-e511-80f3-3863bb354ff0,
OwnerId: 7453bfec-c591-e511-80f5-3863bb34fa70,
OwnerIdType: 8 and CallingUser: 7453bfec-c591-e511-80f5-3863bb34fa70. ObjectTypeCode: 4703,
objectBusinessUnitId: 9a8f60bb-048f-e511-80f4-3863bb349770,
AccessRights: ReadAccess </Message><Timestamp>2016-02-08T10:50:50.2009213Z</Timestamp>
<InnerFault><ErrorCode>-2147187962</ErrorCode><ErrorDetails /><Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962,
ObjectID: 20dc2cba-1095-e511-80f3-3863bb354ff0,
OwnerId: 7453bfec-c591-e511-80f5-3863bb34fa70,
OwnerIdType: 8 and CallingUser: 7453bfec-c591-e511-80f5-3863bb34fa70. ObjectTypeCode: 4703,
objectBusinessUnitId: 9a8f60bb-048f-e511-80f4-3863bb349770,
AccessRights: ReadAccess </Message><Timestamp>2016-02-08T10:50:50.2009213Z</Timestamp><InnerFault xmlns:i="www.w3.org/.../XMLSchema-instance" i:nil="true" />
<TraceText xmlns:i="www.w3.org/.../XMLSchema-instance" i:nil="true" /></InnerFault><TraceText>[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
[2bdc2cba-1095-e511-80f3-3863bb354ff0: ]
</TraceText></OrganizationServiceFault></detail></s:Fault></s:Body></s:Envelope>


The message says it has no rights for objectTypeCode 4703 

I looked this (old) site msdynamicscrmblog.wordpress.com/.../&nbsp;and it should be workflows/process.

But I have already changed the permissions on process to the whole business unit.

2543.crm.png

AND THE MOST IMPORTANT QUESTION: Is there any chance/workaround/menu where I can see what are the permissions that the user is missing? Since I don't want to look in the internet for old posts in hope, that this could maybe fix the issue...

*This post is locked for comments

  • Verified answer
    bernhards Profile Picture
    bernhards 417 on at
    RE: CRM Online, Create Appointments, Permissions

    Thanks for your help all. I found the problem, but forgot to answer the solution. I had to give the user organisation rights for the processes.

    3632.crm4.png

    Now sure why business unit rights are not enough, but now it is working. The only problem is now when they want to create an appointment with some regarding. When they press on regarding they don't have the permissions. But the main problem is solved now.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM Online, Create Appointments, Permissions

    If it helps I have read and append to as organisational and the rest at user level.

  • bernhards Profile Picture
    bernhards 417 on at
    RE: CRM Online, Create Appointments, Permissions

    It's not working... So the error says it's the process. That means the user does not have the permissions to do the process part. I am correct? Maybe I have to give the whole organisation permission to the process session?

  • bernhards Profile Picture
    bernhards 417 on at
    RE: CRM Online, Create Appointments, Permissions

    There is only one business rule at the moment which includes all existing users. The process only triggers when the field "subject" is changed.  I've updated this security setting now:

    8424.crm3.png

    Now I am waiting for response if this is working.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM Online, Create Appointments, Permissions

    Might also be worth checking that you haven't got an infinite loop in here, ie The workflow triggers on update and then does an update etc etc. What fields are listed in the update field trigger list. Any of those being updated?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM Online, Create Appointments, Permissions

    So you need to check that the user that is doing the creation has the write and read privileges to the appointment record. Also need to check that the owner of the actual activity/appointment is in the same business unit as this user.

  • bernhards Profile Picture
    bernhards 417 on at
    RE: CRM Online, Create Appointments, Permissions

    You are right, there is one process:

    Scope: Organization

Start when: After [x] Record is created

                  [x] Record fields change

Execute as: The user who made the changes to the record

Update: Appointment properties

    1423.crm2.png

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM Online, Create Appointments, Permissions

    Do you have anything that is triggered on the creation of an activity / appointment , ie Workflow or Plugin

  • bernhards Profile Picture
    bernhards 417 on at
    RE: CRM Online, Create Appointments, Permissions

    The message pops up when they want to save the appointment. The view to the form is working.

  • bernhards Profile Picture
    bernhards 417 on at
    RE: CRM Online, Create Appointments, Permissions

    Not fixed... again an error:

    <s:Envelope xmlns:s="schemas.xmlsoap.org/.../envelope"><s:Body><s:Fault><faultcode>s:Client</faultcode><faultstring xmlns:xml="www.w3.org/.../namespace" xml:lang="en-US">SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 20dc2cba-1095-e511-80f3-3863bb354ff0, OwnerId: d1e23c5c-c691-e511-80f5-3863bb34fa70,  OwnerIdType: 8 and CallingUser: d1e23c5c-c691-e511-80f5-3863bb34fa70. ObjectTypeCode: 4703, objectBusinessUnitId: 9a8f60bb-048f-e511-80f4-3863bb349770, AccessRights: ReadAccess </faultstring><detail><OrganizationServiceFault xmlns="schemas.microsoft.com/.../Contracts"><ErrorCode>-2147187962</ErrorCode><ErrorDetails /><Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 20dc2cba-1095-e511-80f3-3863bb354ff0, OwnerId: d1e23c5c-c691-e511-80f5-3863bb34fa70,  OwnerIdType: 8 and CallingUser: d1e23c5c-c691-e511-80f5-3863bb34fa70. ObjectTypeCode: 4703, objectBusinessUnitId: 9a8f60bb-048f-e511-80f4-3863bb349770, AccessRights: ReadAccess </Message><Timestamp>2016-02-11T13:04:55.8133423Z</Timestamp><InnerFault><ErrorCode>-2147187962</ErrorCode><ErrorDetails /><Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 20dc2cba-1095-e511-80f3-3863bb354ff0, OwnerId: d1e23c5c-c691-e511-80f5-3863bb34fa70,  OwnerIdType: 8 and CallingUser: d1e23c5c-c691-e511-80f5-3863bb34fa70. ObjectTypeCode: 4703, objectBusinessUnitId: 9a8f60bb-048f-e511-80f4-3863bb349770, AccessRights: ReadAccess </Message><Timestamp>2016-02-11T13:04:55.8133423Z</Timestamp><InnerFault xmlns:i="www.w3.org/.../XMLSchema-instance" i:nil="true" /><TraceText xmlns:i="www.w3.org/.../XMLSchema-instance" i:nil="true" /></InnerFault><TraceText>[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
[2bdc2cba-1095-e511-80f3-3863bb354ff0: ]
</TraceText></OrganizationServiceFault></detail></s:Fault></s:Body></s:Envelope>


    I think the reason must be the ObjectTypeCode 4703...

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