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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / number of marketing ma...
Customer experience | Sales, Customer Insights,...
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number of marketing mails in Dynamcs 365 Marketing

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Posted on by Beatriz Enjuto 5

Hi, please do you know if there are  a limit wiht the number of marketing mails in Dynamcs 365 Marketing?

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  • Suggested answer
    Ana Pereira Profile Picture
    Ana Pereira Microsoft Employee on at

    Hi Beatriz!

    Dynamics 365 Marketing is a subscription service that is billed monthly and sets organization-level quotas for the maximum number of marketing contact records, Litmus previews, and monthly marketing email messages you can send. Other quotas may also apply. You can always upgrade your subscription if you need higher quotas. The Quota limits page shows the total quota levels you have purchased and how much of each quota your organization has already used.

    To see how much of each quota you've used, go to Settings > Advanced settings > Other settings > Quota limits.

    The following quotas are tracked here:

    • Marketing email messages: Shows the total number of email messages you can still send this month, and the total number you have sent. Your email quota is equal to ten times your marketing contacts quota.

    Quotas and other limits are different based on whether you are running a trial, preview, or subscribed version of the product.

    https://docs.microsoft.com/en-us/dynamics365/marketing/quota-management

    https://docs.microsoft.com/en-us/dynamics365/marketing/setup-troubleshooting#how-is-dynamics-365-marketing-licensed

    I hope this helps to answer your questions.

    Teresa

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