Skip to main content



No record found.

Microsoft Dynamics CRM forum

Script causing page load logic not to run

Posted on by 174

We have a script that populates the "From" text box on the email page to the team of the user who is creating the email. 

Just recently, the teams email signature is no longer auto-populating in the body of the message.

After further testing we found that if we remove the team in the "From" box and add it back, the signature populates.

This tells us that the native Dynamics page load logic is either not running, or isnt finding the value in the "From" box.

Like i said, this worked before and no changes were made to the script. If we remove the script, the signature populates using the users signature, but we need the script so it defaults to the teams information. 

Does anyone have any suggestions?

Thank you. 

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,986 Super User

Martin Dráb Profile Picture

Martin Dráb 225,588 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans