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Hi,
We are using Dynamics CRM 2016 on premise with SQL Server 2016.
We are facing issue while printing the report in CRM. When we click the print button we are prompted with error as below.
"The report server could not find the internal resource '2015.130.1601.05' rsclientprint.cab(rsInternalResourceNotFound)"
We have already enabled all the ActiveX control settings in IE. But the error still persists.
Please let me know how to resolve the issue.
Thanks,
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Hi Alanliu
Please make sure client side printting is enable and the report viewer is registered and loaded successfully.
Please follow the link below for more info on these
community.blackbaud.com/.../779
social.msdn.microsoft.com/.../reporting-services-amp-report-viewer-activex-control
social.technet.microsoft.com/.../install-ssrs-rsclientprint-addon-for-ie-manually
stackoverflow.com/.../ssrs-2016-upgrade-cannot-print-from-report-viewer-control-rsclientprint-cab-mi
I would also try the same from different machines
Hope this helps
Hello,
Since it is on-premises environment, you can open the Reporting Extensions server and open the event viewer to see if there are more error details.
Regards,
Charles Abi Khirs.
Hi Jayakumar,
Please share here if you have got any solutions to this issue. I facing the same for D365 on-premise with SQL 2016.
Thanks,
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