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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Sql Server 2016 Report...
Microsoft Dynamics CRM (Archived)

Sql Server 2016 Report Printing

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ReportReport
Posted on by Jayakumar 390

Hi,

We are using Dynamics CRM 2016 on premise with SQL Server 2016.

We are facing issue while printing the report in CRM. When we click the print button we are prompted with error as below.

"The report server could not find the internal resource '2015.130.1601.05' rsclientprint.cab(rsInternalResourceNotFound)"

We have already enabled all the ActiveX control settings in IE. But the error still persists.

Please let me know how to resolve the issue.

Thanks,

*This post is locked for comments

I have the same question (0)
  • Abison Profile Picture
    Abison on at

    Hi Jayakumar,

    Please share here if you have got any solutions to this issue. I facing the same for D365 on-premise with SQL 2016. 

    Thanks,

  • Community Member Profile Picture
    Community Member on at

    Hi Jayakumar,

    Please share here if you have got any solutions to this issue. I facing the same for D365 on-premise with SQL 2016.

    Thanks,

  • Suggested answer
    Charles Abi Khirs Profile Picture
    Charles Abi Khirs 3,569 on at

    Hello,

    Since it is on-premises environment, you can open the Reporting Extensions server and open the event viewer to see if there are more error details.

    Regards,

    Charles Abi Khirs.

  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,054 on at

    Hi Alanliu

    Please make sure client side printting is enable and the report viewer is registered and loaded successfully.

    Please follow the link below for more info on these

    community.blackbaud.com/.../779

    social.msdn.microsoft.com/.../reporting-services-amp-report-viewer-activex-control

    social.technet.microsoft.com/.../install-ssrs-rsclientprint-addon-for-ie-manually

    stackoverflow.com/.../ssrs-2016-upgrade-cannot-print-from-report-viewer-control-rsclientprint-cab-mi

    I would also try the same from different machines

    Hope this helps

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