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Microsoft Dynamics 365 | Integration, Dataverse...
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Customizing what shows on the Timeline

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Posted on by 29

Hi - I was wondering if it is possible to customize what details appear on the timeline? For example, for the phone call below, the subject line shows (meeting setup) along with the time stamp.

However, for Phone Calls, a field I would like displayed is Phone Call Type which advises if the call was Outgoing/Inbound/Voicemail/Not In. Is there a way to have that field displayed within the timeline for quick glance?

If so, how do you make that update?

1121.Capture.PNG

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Customizing what shows on the Timeline

    Hi JhoustonBGCDA,

    1.Access Power apps:

    https://make.preview.powerapps.com/

    2.Select correct environment in the top right corner of the page and navigate to Dataverse > Tables > Find the table you are using:

    pastedimage1660617306669v2.png

    3.Open the main form(The form where the timeline control exists) of the table:

    pastedimage1660617345921v3.png

    pastedimage1660617387903v4.png

    4.Now you can get the following page:

    pastedimage1660617550949v5.png

  • JhoustonBGCDA Profile Picture
    29 on at
    RE: Customizing what shows on the Timeline

    Thanks - how do you get to the page below?

    d.png

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Customizing what shows on the Timeline

    Hi JhoustonBGCDA,

    You can customize the phone call card form in the timeline.

    Navigate to the form of the entity you are using, then find phone call in the timeline section:

    pastedimage1660017651676v2.png

    You can't change layout of the default form:

    pastedimage1660017680600v3.png

    So you need select another card form and customize it:

    pastedimage1660017775150v4.png

    You can refer the following link to add fields you need to correct section:

    https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/set-up-timeline-control#customize-a-card-from-within-timeline  

    pastedimage1660017488227v1.png

    1. ColorStrip Section: This section doesn't appear on the timeline record. The ColorStrip is located on the left of the card form.
    2. Header Section: This section is displayed on the timeline record; however, only the first two columns are displayed on the timeline record. For this example, only the Subject and Modified On columns are visible.
    3. Details Section This section is displayed on timeline record; however, only the first three columns are displayed on the timeline record. For this example, only the ToCC and Description columns are visible on the timeline record.
    4. Footer Section. This section isn't displayed on the timeline record.

    So you need add Type field into Header Section or Details Section, if you want to show it in the timeline.

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