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I create Sales order for 1000 and Post prepayment Invoice for 300 (30%). BC shows that balance +3000 (until he paid) – but must be 0 (Invoice is just finance document, not sales or balance yet, If he will not pay at all - we still don't have any balance with him). Then, after he will pay - we must have -300 balance with him (cause got money but didn't ship anything yet), but my system shows 0 balance, but show Total sales 3000 (wrong, cause nothing was sold for now, just got money).
That when we are ready to ship – I want to post Invoice for rest 700 (70%), to let customer pay before I’ll ship. But my system don’t allow me to do it. Why? Finally when customer had paid 100% and we still didn’t ship it – we must follow and control terms. I really need someone to help with set it up
Serjio,
The Sales Order the Posted Prepayment Invoice is generated off of when looking at the Sales Order it will reflect the full Sales Order Amount. It does not NET the prepayment and Sales Order on the page. Click Statistics to see any prepayments.
You cannot release the Sales Order until the Prepayment is paid so your warehouse should not ship the Order. If it is paid, the Posted Invoice will post the Full Amount for Revenue and then apply the Prepayment against the Invoice to net the remaining balance. If you want to see a prepayment in the Invoice document, you should ask your Partner to help you.
Thanks,
Steve
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