Hello ZHU,
Thank you for taking the time to reply. You are correct, we do have the Bin Mandatory option turned on for this location. The problem is that it doesn't seem to be consistent across the platform. If it were a Sales Order or a Sales Invoice the platform is smart enough to know that because it is not a "inventory" item that it does not require a bin. In the Service side of the platform it does not have that logic in place.
Cheers
Ryan
Hi, I'm not sure if this has anything to do with your problem.
From the error message, it seems that the location you selected has set Bin Mandatory.
Hope this helps.
Thanks.
ZHU
Thank you for clarifying. I tested with the item being a service item but I am still getting the same error message when I invoice out the service order.
I am sorry I was a bit unclear.
What I ment was that you could define the "Adminfee" item as a service instead of as an item or none inventory item.
Se sample screenshot:
Hi Inge, Thank you for the reply, I agree it should be under service but there is no option for that in the forum. I have sent the problem to our partner, however I was wondering if anyone else had this issue. and how they got around it.
Cheers!
If you think this is a bug you need to contact your CSP partner and have them open a support ticket with Microsoft around it.
Personally I would classify this item as a service instead of none inventory. Because none inventory still means it is a physical item - it is just an item that you do not want to keep inventory records for.
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