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Payables invoices going to history before payment is posted

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Posted on by Patrick Wachira

Team,

We have encountered a unique scenario in GP 2010 (GP 11). Once we record AP type payments in Cashbook Bank Management and apply the payment to invoices, the Invoices automatically go to history - even before the payment is posted.

Subsequently, once the batch is posted from Bank Management, it gets stuck in Payables Batches - with an error message that 'The total applied amount is incorrect'.

Does anyone have an explantion on this issue?

Kind Regards

Patrick Wachira

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Patrick Wachira on at

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Re: Payables invoices going to history before payment is posted

Janakiram,

We have currently adapted this workaround but as you can guess, it is not the ideal solution. Hopefully MS will do something about it.

Regards
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Community Member Microsoft Employee on at

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Re: Payables invoices going to history before payment is posted

Patrick,

I have heard this issue before and I personally experienced this issue long while before. What I remember is to adopt a workaround by applying payments to the invoice after the payment is posted instead of applying it before posting it. I feel this is a bug with CBM.

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