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Supply chain | Supply Chain Management, Commerce
Suggested answer

B2B Catalog - Unable to add products

Posted on by 44

Hi All, 

I have created a B2B catalog but I am unable to add products to it. The products are released, added to an assortment as well the navigation hierarchy.

Any advice on where I might be going wrong would be greatly appreciated: 

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Thank you

  • Charlotte X Profile Picture
    Charlotte X on at
    RE: B2B Catalog - Unable to add products

    Hi,

    Is your problem solved?

  • Suggested answer
    P Jackson Profile Picture
    P Jackson 1,571 on at
    RE: B2B Catalog - Unable to add products

    We had the same problem and logged a support ticket with Microsoft, who advised that it was due to a customization in our system; actually an ISV module that was interfering with the Catalogue code.

  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X on at
    RE: B2B Catalog - Unable to add products

    Hi,

    When you create a new catalog, you must first associate it with one or more channels. Only items that are linked to your selected channel assortments can be used when the catalog is created. 

    To configure products to add to the catalog, in Commerce headquarters, go to Retail and Commerce > Catalogs and assortments > All catalogs. Then, on the Catalogs tab, select Add products.

    Products that were added to a catalog from the root node of the navigation hierarchy by selecting Add products on the Action Pane will inherit their categories if the source navigation hierarchy is also associated with the catalog.

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