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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Unapplying a negative ...
Microsoft Dynamics GP (Archived)

Unapplying a negative cash to a customer's account.

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Posted on by Community Member

I needed to apply 1 payment to several customer accounts, one in which was taking a credit which has been applied long a go. I have entered a 'payment' in negative (to my mistake) it must be reversed so I can create a DM. How can a reverse a negative cash application after posted,

thank you

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  • L Vail Profile Picture
    L Vail 65,271 on at

    Jeanette,

    This is a tough one. Have you tried to void it? You say you've applied it, what did you apply it to? The system will let you post a negative cash receipt, but I didn't know you could apply it to anything.

    Kind regards,

    Leslie

  • Suggested answer
    Heather Roggeveen Profile Picture
    Heather Roggeveen 9,150 on at

    Hi

    You can actually apply a negative receipt - I like you Leslie thought you could not but I have a client who is successfully using negative receipts all the time.  They have to be applied to an invoice document - but the trick is that the invoice document needs to be partly paid already.  The negative receipt increases the amount outstanding on the document.

    e.g. Original Invoice Amount = $1000

    Partial Payment of $500 applied - amount remaining $500

    Apply negative payment of $300 - amount remaining is now $800

    You can't apply negative payment of e.g. $600 because that would mean the current transaction amount is greater than the original document amount.

    Jeanette - Victoria Yudin did a great blog on getting rid of unwanted negative cash receipts:  victoriayudin.com/.../how-to-get-rid-of-negative-payment-transactions-in-dynamics-gp

    I have used this very successfully a number of times.

    Cheers

    Heather

  • L Vail Profile Picture
    L Vail 65,271 on at

    Heather,

    Wow, this sounds cool, I will definitely have to try it. Thanks for the link to Victoria's article.

    Leslie

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