web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Unapplying a negative ...
Microsoft Dynamics GP (Archived)

Unapplying a negative cash to a customer's account.

(0) ShareShare
ReportReport
Posted on by Community Member

I needed to apply 1 payment to several customer accounts, one in which was taking a credit which has been applied long a go. I have entered a 'payment' in negative (to my mistake) it must be reversed so I can create a DM. How can a reverse a negative cash application after posted,

thank you

*This post is locked for comments

I have the same question (0)
  • L Vail Profile Picture
    L Vail 65,271 on at

    Jeanette,

    This is a tough one. Have you tried to void it? You say you've applied it, what did you apply it to? The system will let you post a negative cash receipt, but I didn't know you could apply it to anything.

    Kind regards,

    Leslie

  • Suggested answer
    Heather Roggeveen Profile Picture
    Heather Roggeveen 9,150 on at

    Hi

    You can actually apply a negative receipt - I like you Leslie thought you could not but I have a client who is successfully using negative receipts all the time.  They have to be applied to an invoice document - but the trick is that the invoice document needs to be partly paid already.  The negative receipt increases the amount outstanding on the document.

    e.g. Original Invoice Amount = $1000

    Partial Payment of $500 applied - amount remaining $500

    Apply negative payment of $300 - amount remaining is now $800

    You can't apply negative payment of e.g. $600 because that would mean the current transaction amount is greater than the original document amount.

    Jeanette - Victoria Yudin did a great blog on getting rid of unwanted negative cash receipts:  victoriayudin.com/.../how-to-get-rid-of-negative-payment-transactions-in-dynamics-gp

    I have used this very successfully a number of times.

    Cheers

    Heather

  • L Vail Profile Picture
    L Vail 65,271 on at

    Heather,

    Wow, this sounds cool, I will definitely have to try it. Thanks for the link to Victoria's article.

    Leslie

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
Dan Liebl Profile Picture

Dan Liebl 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans