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Survey will not turn off and stops BC from running

Posted on by 15

Hello,

I am publishing sandbox from VS Code. It throws up a page that asks if I want to take a "quick survey" or "skip survey".  Whatever I click on, it will throw up a blank window.  When I refresh it, I'll get the BC splash page and a spinning circle which times out.

Any suggestions?

Thanks

  • EmilyMH Profile Picture
    EmilyMH 15 on at
    RE: Survey will not turn off and stops BC from running

    Hi,

     Yogender Singh Rana Sometimes your steps fix the survey problem, sometimes they do not.

    I have tried closing all browsers, clearing browser cache, etc but haven't yet been successful at permanently eliminating the survey problem.

    Any other suggestions?

    TIA

  • EmilyMH Profile Picture
    EmilyMH 15 on at
    RE: Survey will not turn off and stops BC from running

    Yogender Singh Rana that resolved my problem.

    Thanks much!

  • Verified answer
    RE: Survey will not turn off and stops BC from running

    Hi EmilyMH,

    It is always better to follow below steps for safer side:

    1. Delete ".alpackages" folder

    2. Clear Credentials Cache

    3. Download symbols again

  • EmilyMH Profile Picture
    EmilyMH 15 on at
    RE: Survey will not turn off and stops BC from running

    BTW, this worked fine last Friday; I got no prompts for a survey and was able to step through my code as you would expect.

    pastedimage1683045972731v1.png

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,339 Super User 2024 Season 2 on at
    RE: Survey will not turn off and stops BC from running

    Hi, I checked, and I didn't encounter your problem. Is it caused by other extensions of VS Code? A screenshot might be helpful.

    [View:/cfs-file/__key/communityserver-discussions-components-files/758/Test05020836.mp4:768:576]

    Thanks

    ZHU

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