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Getting error while processing Sales price in Sales quotation using Product Configuration model

Posted on by 1,641

Hi Community,

I am getting error while process Sales price in Sales quotation form using Product Configuration model.

We have 5 items , 2 of them giving Sales price others giving error as given below.

Please help me.

Thanks in advance,

Faiz

Error-PCM.png

  • ToddB Profile Picture
    ToddB on at
    RE: Getting error while processing Sales price in Sales quotation using Product Configuration model

    Hi Faiz,

    Since it is giving a record already exists error you may have data issues.

    If you are still experiencing this issue, please open a support case for further investigation.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,835 Super User on at
    RE: Getting error while processing Sales price in Sales quotation using Product Configuration model

    Hi Faiz,

    I don't know what exactly has been setup in your environment. Probably. the first configuration can also give issues at a certain point of time. If you have only one or a few routes options, can you share the configuration setup for the routes?

  • faiz7049 Profile Picture
    faiz7049 1,641 on at
    RE: Getting error while processing Sales price in Sales quotation using Product Configuration model

    Hi André Arnaud de Calavon,

    I made duplicate from existing Product Configuration model. and setup price model. The existing Product Configuration working fine and newly created one giving Route already exist error.

    How do I check . I already checked and compare with existing line by line. Its look similar(I made duplicate7) but getting error as mention in above.

    Please guide me more.

    Thanks,

    Faiz

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,835 Super User on at
    RE: Getting error while processing Sales price in Sales quotation using Product Configuration model

    Hi Faiz,

    The error tells you that is can't create a route record as it already exists. For that reason it will not finalize the configuration. Without the configuration, it can't determine the price.

    I would suggest to review why the product configuration tries to create a duplicate route record.

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