Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) How can I retrieve Aud...

How can I retrieve Audit details to restore data lost when re-assigning opportunities

(0) Share

Report

Posted on by maustin

Have a situation where I had re-assigned Accounts to a Team located in a different Business Unit. After doing that, I realized that I didn't want the Opportunities to go along with it. So I configured the relationship behavior to on Assign to Cascade None. Preventing the automatic re-assigning when Accounts are re-assigned. After moving the Opportunity records back to the user, I noticed that the goals on this particular user was now showing zero for both the actuals and in-progress. Couldn't figure out why until I noticed that I had to re-open the opportunities to re-assigned. That changed the date closed and wiped out the actual revenue. Luckily I had auditing turned on, and can see what I need to revert back to. And that's where I need some help. How can I get the data from the Audit details back into the opportunities? Below is a screenshot of the audit details and the data I want to restore

*This post is locked for comments

All responses (2)

Answers (2)

Verified answer

Aiden Kaskela 19,692 on at

Like (0)

Report

RE: How can I retrieve Audit details to restore data lost when re-assigning opportunities

+1 Natraj. I worked on developing that solution and it should do the trick here.
Verified answer

NatrajY 3,040 on at

Like (0)

Report

RE: How can I retrieve Audit details to restore data lost when re-assigning opportunities

Try using managed solution from Cobalt called Snapshot [View:http://www.cobalt.net/restore-audit-history-records-in-crm-using-snapshot/]