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Refund Checks

Posted on by Microsoft Employee

When we use the Create Refund Check process in GP15, we are experiencing an issue.  We use the parent/child relationship within the Sales module.  When we select the Parent under "Customer" on the "Create Refund Checks Screen", the "edit refund checks" screen appears.  If we select two different children that are due a $40 and $50 refund, select ok, GP wants to create two separate $90 checks in the name of the parent.  Our current workaround is to only select one child, issue the $40 check, and then go back in and select the other child and issue a $50.  Is there a way to change this process, so we are only issuing one $90 check to the parent company?

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