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Hello experts,
we received a customer request about the reduction of registered production job times by break times.
Imagine the following:
A worker logs in and starts a production job via production floor execution interface. In time and attendance modul the times are registered. After some time the worker uses the break-option. The worker is not forced to stop his current production job. The break time is registered as well in time and attendance modul as an indirect activity. After his break the worker uses the stop-break-option and continues on his production job. At the end of the day the worker finishes his production job, clocks out and leaves.
In time and attendance module all his times are registered and we can review, adjust, calculate, approve and transfer them. But unfortunately D365SCM does not reduce the registered production job time by registered break times, when we calculate, approve and transfer the times to the production order. It means on the wrong working times are posted to the production order journal.
For other indirect activities like meetings etc. the worker is forced to stop his current production job, before he can start an activity. It seems not to be the case for breaks.
We also run a test in contoso environment to make sure we do not miss something in our setup. The outcome is the same.
Can you give us a hint what we are missing?
Thanks in advance!
We do not make the workers clock in and out of Breaks. We have inserted Break times into the Profile. This then automatically reduces the production times that they are clocked into during this breaktime when the times are approved and transferred.
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