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Microsoft Dynamics RMS (Archived)

Restart service plan

Posted on by 55

Hi all,

I am wondering if anyone could tell me how much it costs to restart a service plan once it has lapsed for about 3 years? If I remember correctly, it costs a bit more.

We are looking to revamp our system, and I would like to get all the hot fixes, and especially the new feature pack. 

Nathan

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  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Restart service plan

    That is correct.  Plus last month they added a new wrinkle, one cannot have a Product Card re-issued if one has a lapsed Maintenance Plan.

  • Mr. Pluton Profile Picture
    Mr. Pluton 275 on at
    Re: Restart service plan

    Jeff can a customer that has n# of lanes but no MS maintenance plan buy more lanes? From my reading I got the impression that a MS maintenance plan is required to purchase more POS lanes.

    Jeff thank you for all of your effort on the forum.

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Restart service plan

    Nathan,

    Usually someone posts about it here.

    There are 3 service plans @ 16%, 18% and 25% of the current MSRP which is 1190.00 per lane.so 190.40, 214.20 or 297.50.

    Go here to read the differences, make sure to do the drop-down for RMS; www.microsoft.com/.../service-plans.aspx

  • NathanS Profile Picture
    NathanS 55 on at
    Re: Restart service plan

    How would I know when this happens? What is the cost during amnesty?

    Thanks for your help,

    Nathan

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Restart service plan

    ~ $870 per POS lane.  You might want to wait for an amnesty that MS does every year or two.

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