Duplication of Vendor invoice

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Posted on by James Paul

Hi Team,

I have a scenario in which a couple of invoices with the same amount from the same vendor are posted.

Note: 1. I have enabled the "Reject duplicates" in AP parameters

2. Is it related to the Readsoft and the medius flow modules too, because the apostrophe sign( ' ) is different in Readsoft and the Medius flow module. (The same sign looks different in 2 invoices and it is different in both the modules. (the first invoice screenshot looks like an opening quotation mark and the second invoice like an apostrophe.)

3. I have gone through the link https://dynamicsax-fico.com/2016/06/08/duplicate-vendor-invoices/ by Ludwig to prevent this kind of issue and here I am not able to find the "Group By" tab in the audit policy. (working on the version: 10.0.11 (D365)

Could you please assist me with the above queries for the best way to prevent this duplication of vendor invoices?

Thanks in Advance.

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Ludwig Reinhard Microsoft Employee on at

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Hi James,

Using an audit policy to find duplicate invoices does not guarantee that you will see similar issues in the future.

Rather trying to cure what was going wrong, can we try focusing on preventing the problem?

If I got you right then the main issue seems to be related with the Readsoft and medius flow modules and their integrations.

Can you elaborate what problem you have with the apostrophe sign in Readsoft/medius flow?

Many thanks,

Ludwig

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André Arnaud de Cal... 304,386 Super User 2026 Season 1 on at

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Hi James,

Is the apostrophe sign part of the invoice ID? You are using third party software for invoice processing. Can you verify with e.g. Medius Flow if they have a duplicate check and how to prevent this issue?

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