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Finance | Project Operations, Human Resources, ...
Suggested Answer

Purchasing, Enter/Match invoices, Auto-invoice, View Details is not showing item records

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Posted on by 40

Good afternoon,

Usually using the below will open a new window on which I'll be able to see the line items for that particular PO.

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Here are more details on this matter: It's a Dropship order on Released status with a non-stock item (before we were able to see such documents on that screen, this started recently)

Thanks.

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I have the same question (0)
  • Isaac Olson Profile Picture
    Microsoft Employee on at

    Hello,

    Does the issue only happen if you use the Auto Invoice Functionality?  Or is GP also preventing you from manually Invoicing the document?

    Thanks,

    Isaac Olson

    Microsoft Support

  • RemRomul Profile Picture
    40 on at

    Hi Isaac, this is only happening if the drop-ship order was not marked as shipped using the Shipment notification tool.

  • Suggested answer
    Shannon Aune Profile Picture
    Microsoft Employee on at

    Hi there,

    When using the shipment notification tool, there are some corresponding DEX.INI switches that you will need to set to true in order to see the lines from the Auto-Invoice window, they are specifically setting the a. taShipmentNotificationAlwaysTransfer and taShipmentNotificationAlwaysPost both equal to True. Here is more information regarding those two settings from the Shipment Notification Tool documentation:

    Using Shipment Notification

    The following DEX.INI switches are available for use with the tool.
    a. taShipmentNotificationAlwaysTransfer = true
    i. If this switch exists in the dex.ini and is set to true, orders will always be allowed to be transferred to invoices, even if the Shipped flag in the taShipmentNotification table is not marked.
    b. taShipmentNotificationAlwaysPost = true
    i. If this switch exists in the dex.ini and is set to true, invoices will always be allowed to post, even if the Shipped flag is not marked.
    c. taShipmentNotificationAllowVoids = true
    i. If this switch exists in the dex.ini and is set to true, invoices will be able to be voided, even if they have Purchase Order Commitments.

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