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Microsoft Dynamics AX (Archived)

Delegate work items in a workflow to Employee manager after specified time

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Posted on by 42

I need to make a code or a solution 

If workflow didn't have action then after 2 days it's automatically delegated to the employee's manager 

if there is any one faced this please to help 

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Sherif Fayed,

    You can achieve this by setting up a managerial hierarchy that links your employee to the management.

    This hierarchy can then be referred to in the escalation path that you configure for your workflow element.

    Here is a screenshot that exemplifies this.

    escalation.png

    Best regards,

    Ludwig

  • Sherif Fayed Profile Picture
    42 on at

    Thanks for your support

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