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Customer experience | Sales, Customer Insights,...
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GDM$ create user view gets unexpected error RE: userquery 4230. so frustrating, worked, now doesn't work

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Posted on by 441

So I have production users that can no longer save advanced queries as views or share views.  there are users that can still do this.  also, the broken users could do it previously.  They get an unexpected error with reference to entity type code 4230 which is for UserQuery.

The only permission I believe for UserQuery is user level crud permissions and the append/appendTo.  it can be nothing else.  it is user level or nothing.

This error seems to have been around for quite awhile and I have found a couple of solutions, none of which apply to me.

solution 1 - Hierarchical Security, exclude Saved View. We don't use HS.

solution 2 - Ensure you have no plugin which is registered on create of any entity (none).

Also, I have read that this is a bug in previous CRM versions and was supposedly fixed.  

This is another instance of Microsoft not allowing admins to control their apps.  the entire UserQuery paradigm is stupid. 

If anyone has other possible solutions, I would love to hear from you.  

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  • Suggested answer
    urklnme Profile Picture
    441 on at

    OK, more info found on this.  After re-reading some articles and info online.  I found somewhere that it said that the security roles should be assigned to the USER and NOT INHERITED FROM THE TEAM.  My security was setup so that users only had read-only privileges and received the rest of their privileges from the team they were assigned to.

    I added the appropriate security roles directly to my problematic users and they were able to save views again.

  • urklnme Profile Picture
    441 on at

    social.microsoft.com/.../user-is-not-able-to-save-advanced-find-personal-view-with-the-team-in-crm-2015

    this is where I read that security roles should be on the user, not the team

  • urklnme Profile Picture
    441 on at

    Found a good explanation of this mess here:

    community.dynamics.com/.../aad-security-teams-saving-personal-views

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