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Hi Community,
May I find out whether there is any way to check why when I input the Finance Charge Memo,
the amount turns out to be negative, may I ask why is it so?
All these while, it has been a positive number for us.
NAV 2018 is still in support.
I suggest you create a service request (or reach out to your partner and let the partner create a case on your behalf) and we check this
Hi, Maybe the information below can help you.
http://prodways.talent-bs.com:49000/main.aspx?lang=en&content=B_191.htm
Thanks.
ZHU
Josh,
That would be the case if you are running Finance Charge calculation against documents that are negative (i.e. Credit Memo). Your Finance Charge Terms what did you enter? It should look like this:
Based on the pick showing a positive remaining balance it should not be negative so please check your setup.
Hope this helps.
Thanks,
Steve
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