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Supply chain | Supply Chain Management, Commerce
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Intercompany direct delivery and customs clearance

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Posted on by 35
Hi!
Does anyone have a good solution for the below scenario:
1. A sales company in the US receives a sales order from a customer in US. 
2. The goods are directly delivered to the end customer in the US from the manufacturing company in Europe creating the Intercompany sales order /purchase order to be created.
So far so good, but...
3. When the goods are delivered, the end customer cannot be invoiced until the US customs clearance is done. In our case- the internal sales order must also not be invoiced until the goods are cleared. 
Somehow- we need the customs clearance to trigger the invoicing of the European IC sales order to the US sales company- not before. 
Has anyone experienced a similar issue and if yes- how did you solve it (preferably without a modification)?
Thanks!
BR
Emma
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  • Suggested answer
    nunomaia Profile Picture
    25 Moderator on at
    RE: Intercompany direct delivery and customs clearance

    You can put sales orders on hold by creating a hold status named "customs"

    Enable Batch invoicing of All Sales Orders that are not on hold.
    When goods have clearance from customs, remove on hold blocking. These sales orders will be picked by invoicing batch job.  

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