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ReportWhen transferring Orders to Invoice receiving message "No valid document found"
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When transferring Orders to Invoice receiving message "No valid document found"
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Problem has been resolved after trying the recommended options. Thanks a million.
Thanks. Will run steps at end of day when other users are out of the system.
So you are receiving the error message: "A valid document number could not be found" when transferring.
Usually, the error message is being caused because of an invalid document type or number. Here is what I recommend:
1. Go to Transactions | Sales | Sales Trx Entry and pull up the Order. Click on the expansion next to the Document number to the Sales Document Detail entry window
In the Sales Document Detail Entry window, we will want to look at the Transfer to Invoice Type ID. We want to make sure this document is valid and can also drill back on Type ID to see what the next number is.
2. Also, Go to Setup | Sales | Sales order processing | Options. Please check if you could see a document number or a number here for your invoice.
3. Also, go to the order button and invoice button off the sales order setup window and check to make sure the types you are using have document numbers listed. Then try it again. The system will look at the types first for the number and if that is blank it should look under options.
4. If the issue still persists, try running basic maintenance (File | Maintenance | Check links | Sales | insert Sales setup and Sales work.)
5. If the issue persists, try setting the invoice number to a higher number in the setup windows.
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