
Hello Guys and Girls,
I wonder if anyone could help me, i am currently struggling to reverse a delivery note created through the items required function in projects.
I need to undeliver it to make changes to the project contract ID and it is telling me i cant as transaction already have happened against this order.
If i have made any sense and anyone can help it would be greatly appreciated.
Thanks
Hi,
A delivery note created through an Item requirement cannot be cancelled/reversed, as the status for this line is already Invoiced. Also the line from the Sales order created for this Item requirement is having the status Invoiced.
To reverse it, you should create in the Item requirement a new line with negative quantity and then Post the Packing slip.
Best regards,