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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / "You need a valid...
Microsoft Dynamics 365 | Integration, Dataverse...
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"You need a valid license or entitlement to continue using your environment in Power Platform"

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Posted on by stevefoy 5

Hi all, I'm not a Dynamics user but I've recently taken over IT for a company who previously used Dynamics, it's not in use any longer though. I've had a few emails as per the below screenshot. It then has a link to this forum suggesting I ask for help if I need it - so here I am! Does anyone have any idea if this message is related to Dynamics? 'Power Platform' seems to relate to PowerApps or PowerAutomate which I am using.

Thanks all!

5661.Capture.PNG

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  • Suggested answer
    Joel CustomerEffective Profile Picture
    Joel CustomerEffective 445 on at

    so your dynamics environment is also a power platform environment. Power Platform is the platform, common data service is the data platform, dynamics 365 (sales, customer service, etc) is simply microsoft first party apps running on Common data service. A dynamics 365 model driven app is a pwoer app. This message means that your subscription has expired and you aren't paying for a license anymore. So your environment will be removed if you don't have an active subscription.

  • stevefoy Profile Picture
    stevefoy 5 on at

    Thanks Joel, that's very helpful. I have a few flows etc but have E5 licenses so they're all covered. I'll let this environment be removed then. Thanks for your help!

  • Joel CustomerEffective Profile Picture
    Joel CustomerEffective 445 on at

    just be sure that before you let it expire that these flows aren’t running in an environment with a cds database. You can tell if it has cds if the name of the environment contains (org xxxxxx).

  • Suggested answer
    Brandon Sambat Profile Picture
    Brandon Sambat Microsoft Employee on at

    You can also use the following documentation about licensing questions for Power Platforms.

    docs.microsoft.com/.../powerapps-flow-licensing-faq

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