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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Purchase order invoice...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Purchase order invoice accounting entry

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Posted on by imran ul haq 4,017

hi Friends,


I have a situation, after invoicing the PO I didn't get the entry between the "Purchase accruals" and "Purchase expenditure, un-invoiced" ledger accounts in the vouchers, that's why I can see the entry hanging between these ledger accounts, can anyone help me how I can fix this invoice.The status of the PO is invoiced and the on the Product receipt form i can see the "Cancel" and "correct" button inable, which normally get disable once you invoice the PO.

I M using AX 2012 R3 CU13

thanks in advance

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Is there anything pending in the GL form 'subledger journal vouchers not yet transferred'?

    Another question: Do you know whether somebody made some changes to your parameter settings before the invoice has been posted?

    Best regards,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Hi Ludwig,

    thanks for your reply.

    There is nothing in the subledger journal entries  not yet transferred.

    I believe nobody changes anything in the parameters, I could have fix it with the GL but in the subledger it will keep on hanging and also in the purchase accrual report these figures will be shown for ever.

    thanks

    imran ul haq

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,730 on at

    Hello Imran Ul Haq,

    I can see you have posted this in AX forum but still want to confirm with you on the following.

    --- If this is in AX or in D365 you are facing?

    --- Are you getting any posted transactions in the voucher once you post the PO invoice? Or is it totally blank?

    --- Is there any customization made in system?

    --- Have you checked the inventory posting profile setup if there is any changes made?

    --- Is this the first time you are facing this problem?

    Not sure but you can check below link if this helps you anything on this (it was raised in D365).

    https://community.dynamics.com/365/financeandoperations/f/dynamics-365-for-finance-and-operations-forum/381726/no-posted-transactions-are-showing-in-purchase-order-invoice-voucher

    Else, please log a support case to Microsoft.

    Kindly update us on the process here.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Good Morning imran,

    Many thanks for your reply.

    Based on your response, I would say that there is not much that you can do because the status is invoiced and the correction buttons are inaccessible.

    What you can try doing is ask a developer for some help to have a look at this issue.

    The other alternative is making a manual GL correction posting, which is not perfect but which might be your only option in this case if your developer cannot find and fix it otherwise.

    Best regards,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Hi Sourav,

    Thanks for your reply.

    Please find the below comments on your questions:

    --- If this is in AX or in D365 you are facing? AX 20102 CU13

    --- Are you getting any posted transactions in the voucher once you post the PO invoice? Or is it totally blank? Getting the voucher but accruals entry is missing.

    --- Is there any customization made in system? Yes but on in this area

    --- Have you checked the inventory posting profile setup if there is any changes made? No changes made

    --- Is this the first time you are facing this problem? Yes happened for one PO.

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Good morning Ludwig,

    yes, my next step will be to sit with developer and correct it accordingly. Many thanks for your time and usual support.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,730 on at

    Hello Imran Ul Haq,

    As you mentioned that the accrual entry is missing in the posted PO invoice; therefore I assume it could be a service type item. In that case, have you posted the product receipt in this PO? Please check this too.

    If this is happening in only 1 PO, then there must be something missing or not proper in that PO only.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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