GP v10: Duplicate Payment Number (AP)

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Posted on by l-thomas

1,325

GP v10.00.1276

We have a duplicate vendor payment number in our system. How is that even possible?

Payment 123 has been created for 2 vendor records. Both records are for different amounts and have different check numbers. For Vendor A the payment reflects in the inquiry screen. The applied info on the invoice document shows the correct invoice. The applied info on the payment shows the invoice from Vendor A and Vendor B.

For Vendor B there is no payment document even though a record is visible in the PM 30200, PM 30300 and PM 30600. Only the invoice for Vendor B is visible in the Payables Transaction Inquiry window. This invoice however shows the payment of Vendor A has been applied.

I already ran checklinks on the Payables Tables and reconcile for each vendor. In the PM00400 I have 1 payment document for Vendor A but for the payment amount of Vendor B.

How do I fix this? How is this even possible?

Thanks in advance for any assistance.

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