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Status stuck to Going Live

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When trying to make the services go live in the marketing dashboard marketing page, segment, lead scoring is stuck in Going Live state.

  • Suggested answer
    wappiwy Profile Picture
    wappiwy 10 on at
    RE: Status stuck to Going Live

    Hey there!

    I fixed this issue by using the Bulk Data Updater from the XRM Toolbox. That did the job for me.

    It's just a workaround. Meanwhile I found out that the portal authentication has expired. This could also be a reason. When I proofed that I will let you know.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Status stuck to Going Live

    Hi,

    There has been a lot of feedback from users on this issue but no solution has been found to solve it completely.

    So it is recommended that you create a ticket for Microsoft from your tenant.

     

    Here is a post in which there’s a temporary solution. You can try it to see if it solves your problem

    Segment, marketing emails stuck in "Going Live" status - Dynamics 365 Marketing Forum Community Forum

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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