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Is there a way to update the address, salesperson ID and territory ID on an order that has been transferred to an invoice?
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Ariel,
I don't believe once the Order has been transferred to an invoice you will able to change at the front end. The Order moves to history so this won't be possible.
You can still change these details on the Invoice.
Mick
Only if it's not posted.
We've already changed it on the Invoice but for reporting purposes, we need to update the details on the order.
Can you still void an order that has been transferred to an invoice?
If you just want to change it on the order, you can update these values directly in the tables. SOP30200 (Header) & SOP30300 (Detail/Lines)
I was thinking of doing that but a bit hesitant because I don't know if there are other tables that I need to update besides those two (ie commissions).
Orders don't generate commission transactions (at least not that I am aware of). It depends on your reporting dependencies and if the correct salesperson was assigned on the invoice - if the correct salesperson was on the invoice, commission will be handled correctly. If not, you are probably better off "voiding" the invoice and reissuing with the correct data. If your reporting includes Order to Invoice comparisons, I would void the invoice, reissue, and update the order on the tables.
How do you reissue an invoice?
Just create it from scratch in the Sales Order Processing window (switch type from Order to Invoice prior to creating).
Ok. But how do you void the order that is already on the history table?
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