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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / MS CRM 4.0 - priorityc...
Microsoft Dynamics CRM (Archived)

MS CRM 4.0 - prioritycode picklist protected

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Posted on by yamat 20

 Good morning,

 I am quite a beginner with Microsoft Dynamics, so maybe my question will be ridiculous.

 I have done a migration with Data Migration Manager from the software ACT!, and now i have data in the attribute prioritycode for the task "Appointment" which are: "High"; "Normal"; "Low"; "0"; "1"; and "2"

 The data 0, 1 and 2 come from the migration. So now i would like to remove them from the picklist prioritycode. 

 I went to "Configuration", "Personalization" "Attributes", and i have selected the attribute "Priority" of "Appointment".

 But here the picklist  prioritycode appears to be protected. It seems i cant do any modification whereas i can  for other fields of other attribut.

 I dont have a lot of knowledge in programation, so if someone has an idea please explain me in detail where i should go and do any modification.

 Thanks in advance

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  • Community member Profile Picture
    Community member 2 on at
    MS CRM 4.0 - prioritycode picklist protected
    I found that this prioritycode option set for task entity is not editable. Probabily, it is shared for different entities under task (email, phonecall ...). So, to change the labels of prioritycode, I need to add a new option set.
  • nielselfrink Profile Picture
    nielselfrink 25 on at
    Re: Re: Re: MS CRM 4.0 - prioritycode picklist protected

    Sorry, i stopped looking at this, no real solution found on my end.

    You can try to export the entity to xml, remove the edit protection and try to see if you can make changes afterwards. some controls are disabled in the form only.

     good luck.

  • Steven O'Neill Profile Picture
    Steven O'Neill 575 on at
    Re: Re: MS CRM 4.0 - prioritycode picklist protected

    Did either of you guys figure this one out. Apart from directly updating the database (which I'm not wanting to do obviously) I cannot see how this could be done.

     Thanx

  • nielselfrink Profile Picture
    nielselfrink 25 on at
    Re: MS CRM 4.0 - prioritycode picklist protected

    Hi,

    did you ever find this, because i'm having the same problem and can't change this field either...

    thanks for your reply!

    Niels

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