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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Timer Quick-Form in a new KPI Field called "AssignBy"

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Posted on by 5
Hi everyone! Well, i create a new KPI called "AssignBy", and i want put a countdown timer like a "FirstResponseBy" and "ResponseBy". I created the new KPI with the instructions of this leak: Create New KPI
 
In the screen i show the KPI "AssignBy", actually r functional, but i cant show the countdown timer in the left side 
 
Thanks everyone!
 
I have the same question (0)
  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    You can create a new two-column tab in the form designer and add SLA Timer in the first column.
    The SLA timer will then appear on the left.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
  • EA-01062207-0 Profile Picture
    5 on at
    Hi! This is what i mean Dengliang

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