Hi,
Is it possible to make email activities in the account forms timeline only visible to the owner of the email or users belonging to the same Team as the email owner?
For example:
We have 3 sales teams, Team A, B and C. They all track emails to their Opportunities, and then the email rolls up to the associated Account.
The Account could possibly have Opportunities associated with each of those teams. So when you go to the Account, you can currently see all the emails that have been rolled up from Opportunities.
What I want to do, is to allow each team to only see Email by their team when they open the account form.
Is this something that is possible to do?