Dynamics Community Forum Thread Details

Move from outbound to real-time marketing

I noticed that your official website said almost all the current capabilities and features of outbound marketing will become available in real-time marketing after moving from outbound to real-time marketing. I conclude this from the URL:https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-move#default-real-time-marketing-installationn
I want to confirm with you whether these functions will contain the Event Registration and Social Post in current outbound marketing. if not, what will happen when the contract ends on September 1, 2027? Will you remove these two functions in real-time marketing in the future?
May you help confirm which function in outbound will be deprecated?

Hi,

1. Real-time marketing will be gradually improved in subsequent updates.
2. event will be retained as an important feature without a doubt.
3. If you are already a user of outbound marketing, outbound marketing will simply no longer provide enhancements and you can still continue to use it;

if you are ready to become a new user of marketing after September 2023, you will need to apply for outbound functionality from Microsoft.

Real-time marketing transition FAQs | Microsoft Learn

If you have any ideas for the future development of the product, please feel free to put them forward, and Microsoft will use the most voted ideas to put them into the future development line.

Ideas (dynamics.com)

If my answer was helpful, please click Like, and if it solved your problem, I hope you can verify it to help other community members find more.
Please feel free to contact me if you have any further questions.
Regards,
Haig

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