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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Set Contact as default...
Service | Customer Service, Contact Center, Fie...
Answered

Set Contact as default in Customer field in the case

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Posted on by ashish12 3,079

Hi, 

Do we have any alternate to make contact as default in the Case: Company Name ? 

When I saved the changes, Show Quick view of recent cases only on Contacts as primary. Its revert back to Account. 

We are using Company Name and need to use only Contact in this field, So we want to show related Cases only from contacts.

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  • Verified answer
    ashish12 Profile Picture
    ashish12 3,079 on at
    RE: Set Contact as default in Customer field in the case

    Issue Fixed:

    Set default View to Company name and Selected the Contact Quick View form.

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