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Customer experience | Sales, Customer Insights,...
Suggested Answer

Email notification

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Posted on by 8

Hi

Is it possible when a new lead is created, to send an email notification to a team instead of user. At present i use workflow to send email to users. 

I am looking for out of the box solution or may be a simple javascript.

We are D3655 on-premise

Thanks

PS

I have the same question (0)
  • Suggested answer
    Leco Lv Profile Picture
    Microsoft Employee on at

    Hi partner,

    Workflow should not work, because sending emails to the team is not supported. You can try power automate.

    Here is a similar case that you can use as a reference.

    powerusers.microsoft.com/.../604219

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