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Customer experience | Sales, Customer Insights,...
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Email notification

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Posted on by 8

Hi

Is it possible when a new lead is created, to send an email notification to a team instead of user. At present i use workflow to send email to users. 

I am looking for out of the box solution or may be a simple javascript.

We are D3655 on-premise

Thanks

PS

I have the same question (0)
  • Suggested answer
    Leco Lv Profile Picture
    on at

    Hi partner,

    Workflow should not work, because sending emails to the team is not supported. You can try power automate.

    Here is a similar case that you can use as a reference.

    powerusers.microsoft.com/.../604219

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