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Microsoft Dynamics AX (Archived)

Unable to print GL journal from print destinations

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ReportReport
Posted on by 205

Hi All,

we are facing below when user is trying to print journal by selecting printer in print destinations:

An error occurred rendering the report. Accessing the report server URL caused an error. The remote serverreturned an error: (500) Internal Server Error.

This error doesnt come up when user selects screen or export as file

I have checked SSRS logs and found below log:

library!ReportServer_0-71!8e0!03/22/2018-05:20:16:: i INFO: RenderForNewSession('/DynamicsAX/LedgerJournal.Report')

webserver!ReportServer_0-71!28c!03/22/2018-05:20:24:: i INFO: Processed report. Report='/DynamicsAX/LedgerJournal.Report', Stream=''
wcfruntime!ReportServer_0-71!4ec!03/22/2018-05:20:24:: i INFO: Entering ExeuteCommand - Command = Render
library!ReportServer_0-71!4ec!03/22/2018-05:20:24:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.StreamNotFoundException: , Microsoft.ReportingServices.Diagnostics.Utilities.StreamNotFoundException: The stream cannot be found. The stream identifier that is provided to an operation cannot be located in the report server database.;
webserver!ReportServer_0-71!4ec!03/22/2018-05:20:24:: e ERROR: Reporting Services error Microsoft.ReportingServices.Diagnostics.Utilities.StreamNotFoundException: The stream cannot be found. The stream identifier that is provided to an operation cannot be located in the report server database.
   at Microsoft.ReportingServices.Library.StreamRequestHandler.IsFirstRequest(SessionfulClientRequest sessionManager, String imageId, Boolean getNextStream)
   at Microsoft.ReportingServices.WebServer.ReportServiceHttpHandler.RenderReport(SessionfulClientRequest sessionManager)
   at Microsoft.ReportingServices.Library.StreamRequestHandler.PerformStreamedOperation(StreamedOperation operation)
   at Microsoft.ReportingServices.Library.StreamRequestHandler.RenderItem(ItemType itemType)
   at Microsoft.ReportingServices.Library.StreamRequestHandler.ExecuteCommand()
   at Microsoft.ReportingServices.WebServer.ReportServiceHttpHandler.RenderPage()
is this something related to security?
Thanks in advance.

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I have the same question (0)
  • Suggested answer
    ZvikaR Profile Picture
    190 on at

    That does not look like a security issue

    Are you managing to print other documents in the system?

  • devulapalli Profile Picture
    205 on at

    Hi Zvika,

    Yes We are able to print other docs and i can also print from on screen option,its only when i select print destinations i am having issue

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi devulapalli,

    Have you already tried restarting the report server and deleting the users usage data?

    Best regards,

    Ludwig

  • devulapalli Profile Picture
    205 on at

    Hi Ludwig,

    Yes we tried but still same,we are also facing issue with few reports where screen comes blank when selected on screen but data comes up when exported as file!

    Regards,

    Harsha.

  • KCzarny Profile Picture
    5 on at

    Hi.. we were wondering if you found a solution to this.  We are facing this same situation and error after upgrading from CU10 To CU13.   Very sporadic, some reports work for users sometimes, or receive error and same info in the SSRS logs.

    Karrie C

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