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Microsoft Dynamics GP (Archived)

Dynamics GP 2015 Email Actions for Workflows not working on iPhone

Posted on by 365

Good morning,

      I have Dynamics GP 2015 14.00.0898.

iPhone for some reason, adds some unwanted text (This is TEXT), removes the option to Approve/Reject the task, and doesn't show the document line items. While the rest of the devices (we tested Android and Windows phones and tablets, and Outlook client), everything is working fine.

Any suggestion is welcome.

Thanks,

  Mr. García

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    my opinion, because we are paying tons of money to Microsoft - they have to fix this issue in the product

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    But why i have to use other email application?

  • Verified answer
    mgarcia Profile Picture
    mgarcia 365 on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    Good evening,

         The problem solved installation Outlook application into the IPhone.

    Thanks

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    The answer was marked as verified... but actually nobody has posted the solution ..

    What did you end up doing to make it work ?

  • mgarcia Profile Picture
    mgarcia 365 on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    Thanks issue solved.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    Hello

    Could you help please?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    We are having this issue as well.  Need assistance from Microsoft to correct this issue!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    Hello

    We have same problem when try to open workflow link in iPhones.

    The standard MS Exchange protocol,

    Could you help please?

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    RE: Dynamics GP 2015 Email Actions for Workflows not working on iPhone

    Hi Mr Garcia,

    What protocol do you use when connecting your mail-boxes to the mail-server on the iPhone ? is it Exchange, IMAP or POP3 ?

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