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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP2015R2 Manual paymen...
Microsoft Dynamics GP (Archived)

GP2015R2 Manual payments document number not defaulting from chequebook

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Posted on by Tim Wappat 5,701

We have had a really weird day with GP today.

One of which is that the document number is not defaulting from the chequebook.

Next chequebook number is in the field on the chequebook setup. 

When entering a new manual payment, the Document Number field is not populating with the next chequebook id cheque number as has done previously after selecting the creditor.

2017_2D00_06_2D00_30_5F00_17_2D00_07_2D00_01.jpg

Any ideas before I start diving in deeper?

Already tried removing the chequebook id from payables setup and saved then put it back.

Same as this issue: https://community.dynamics.com/gp/f/32/t/167693

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  • Verified answer
    Tim Wappat Profile Picture
    Tim Wappat 5,701 on at
    RE: GP2015R2 Manual payments document number not defaulting from chequebook

    It seems on doing some forensics on our databases, that this is indeed down to the payment document management module getting switched on somehow - midway through the day on month end. Not amused as I was on holiday and ended up working it instead.

    Turned debtor document management and payment document management off, now behaviour in cash receipts and manual payments are both back to how they used to be.

    Full details are here: http://timwappat.info/post/2017/07/02/Dynamics-GP-Manual-Payment-does-not-generate-next-chequecheck-number-or-document-number

    Full

    Tim.

  • Tim Wappat Profile Picture
    Tim Wappat 5,701 on at
    RE: GP2015R2 Manual payments document number not defaulting from chequebook

    Tim W, Thanks - I checked and all is well there.

    Our payables and receivables setups seem to have been reset by something (yet unidentified), midway through the day - on month end none less.

    It also looks like this might have turned the payables management module on, which would explain some of what I'm seeing (as its not configured).

    mbs.microsoft.com/.../PaymentDocumentManagement.pdf

    Lucky I've now got the weekend to figure this out.

    Tim W

  • Tim W Profile Picture
    Tim W 2,925 on at
    RE: GP2015R2 Manual payments document number not defaulting from chequebook

    Just a shot but take a look in PM00400 to see if your next ID already has a record in the keys table.

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