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Microsoft Dynamics CRM (Archived)

Error Importing Contacts with New Update 9.0

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I am having issues importing new contacts through the import since the new service update. When importing I get a an error message saying the following:

An error has occurred.

Try this action again. If the problem continues, check the Microsoft Dynamics 365 Community for solutions or contact your organization's Microsoft Dynamics 365 Administrator. Finally, you can contact Microsoft Support.

Has anyone else come up against this problem?

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  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Error Importing Contacts with New Update 9.0

    Hi There,

    This really doesnt say much. few suggestions:

    1. Try to refresh browser , also use other use if possible

    2.  user other browser

    3. if you are onpremise - check error by enabling tracing.

    4. try to restart asyn service ( worked in my case)

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