Retail : Created Sales orders are not aggregated

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Hello everyone,

I'm facing what looks like an issue in Dynamics AX R3, in the retail module. As far as i know and have seen before, when a statement is posted, one sales order is created aggregating all the sales transactions with the default customer.

What i get in my environment : every sales transaction in the POS generates an unique sales order, therefore i have as many sales orders as sales transactions with the default customer defined in the store, instead of an unique sales order aggregating all sales transactions.

Is there any parameter I missed ? Is there any way to resolve this issue ?

Thank you in advance.

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guk1964 10,888 on at

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There is an Aggregation group of parameters in the Retail parameter form. Have you selected the voucher transaction ?

Steps from Technet:

Click Retail > Setup > Parameters > Retail parameters.

Select the Process as a return in the same shift check box to process return transactions during a different shift in the same way that you process return transactions during the same shift.

Click Posting, and then in the Posting area, in the Aggregation field group, select the Voucher transactions check box to aggregate voucher transactions.

Select the Sales and returns check box to aggregate POS sales and return transactions..

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Community Member on at

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Hi,

Thank you very much for your answer.

The voucher transaction aggregation was not checked. I'll check it and give it a try.

Also, the sales and returns checkox is not shown in the parameter form, maybe it's shown only for some country/region specifics ?

I will force it in the AOT if the voucher does not work and i will tell you my feedback.

Thank you again for your response and tips :)

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hatem.bouhdida 5 on at

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Hi Naryraza,

did this work for you? i have the same issue.

Thank you

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Community Member on at

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did this work for you? i have the same issue.

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RAVINDER RANA 685 on at

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Hi Hatem and Vijay,

This will work , just click on checkbox aggregate voucher transactions in posting tab of retail parameter and it will create 1 sales order for 1 statement unless a new customer is selected on POS transaction.......

Please mark this solution as verified answer if your issue resolved .....

Thanks

Ravinder Rana

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