Hi
Button/form not seen on the account
One environment looks like this
Server version: 9.2.21064.00148
Other environment this is missing
Version 1710 (9.2.21073.140) online
Thank you
all looks the same, relationship, settings, fields etc
Hi slx,
To configure an entity for hierarchy visualization – there is a new area in the entity components called 'Hierarchy Settings', maybe you can check it firstly:
And the you mentioned that you can view hierarchy icon in 9.2.21064.00148 Version not in 9.2.21073.140 Version.
In my environment, i can view icon in account list:
So it may be a version issue, you can open the ticket with Microsoft and ask for support.
https://admin.powerplatform.microsoft.com/support
Also, I found two threads with similar problems:
Solved: Hierarchy icon no longer showing in list views - Power Platform Community (microsoft.com)
(+) Missing icon of Hierarchy view Accounts in Unified Interface - Dynamics 365 Sales Forum Community Forum
Regards,
Leah Ju
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
After my testing, it is indeed a matter of upgrading the version.
When i upgrade to newest version: 9.2.21073.00141, the hierarchy icon did disappear from the view.
You need select the record and click the 'View Hierarchy ' button:
Then you can view following:
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