web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

what is the difference between Business events and Workflow in d365fo ?

(0) ShareShare
ReportReport
Posted on by 56

hi

please let me know what is the difference between Business events and Workflow?

kindly give me an example please

I have the same question (0)
  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi @rp@n,

    Please refer to the below MS docs to build your understanding,  how to use business events with workflow:

    1. docs.microsoft.com/.../how-to-workflow

    2. docs.microsoft.com/.../home-page

    3. gfeaxblog.wordpress.com/.../

  • Verified answer
    Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Arpan,

    The category of a business event is determined based on its source. Business events that originate from the workflow system belong to the Workflow category. For an example, you can use business events to  trigger workflow approvals. Please check this link.

    What kind of differences are you looking for here?

  • Verified answer
    André Arnaud de Calavon Profile Picture
    303,706 Super User 2026 Season 1 on at

    Hi Arpan,

    Workflows are used to get an approval for a document, like purchase order, timesheet and more. Business events are triggers which will send an event to an endpoint. An endpoint can be e.g. Power Automate, Azure Service bus and more. The triggers are defined with business logic in the application. An event could be triggered when you send e.g. a purchase order confirmation, based on an alert setting or when a workflow item has been processed.

    So these two topics are completely different, however there is a connection that every workflow action (e.g. assignment, approval)  can be setup as a business event.

  • @rp@n Profile Picture
    56 on at

    Andre,

    As you said like "that every workflow action (e.g. assignment, approval)  can be setup as a business event."

    suppose , in D365fo I have create a Custom workflow, which having 3 approval stages... So, each and every stage of approval when happened , then I can use Business events as a notification. 

    Is it correct?

  • Verified answer
    Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Arpan,

    For every workflow action, the business events will be created automatically. What kind of notifications are you trying to send out based on these events? Workflow by itself will be sending out notifications for approval. Correct?

  • @rp@n Profile Picture
    56 on at

    Yes, workflow has already notification features with every actions then why I need again notification via business events?

    Kindly elaborate me please 

  • Verified answer
    Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Arpan,

    You can use PowerAutomate to complete the workflow. Please check this link. All the steps to use the workflow business event are outlined.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    303,706 Super User 2026 Season 1 on at

    Hi Arpan,

    The business events is optional. If the notifications are sufficient, you don't need the business event. However, it might be the case that you want to send an email to someone after approval. E.g. a mail to the finance director (who doesn't have access to MSDyn365) once a payment journal got approved by someone. Then the standard notifications are not catering for this. In that case, the business events can be used in combination with Power Automate.

  • @rp@n Profile Picture
    56 on at

    Thanks all

  • @rp@n Profile Picture
    56 on at

    Power automate is combination of ( workflow + business events)

    Right?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 659

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 465 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 304 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans