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Printing multiple posted invoices to PDF, but invoices show up with the same invoice number

Posted on by 22
Hello! 
 
When I need to re-send multiple invoices to a customer I go to posted sales invoices and select the invoices that my customer needs and I "print to PDF". 
When I open up that PDF all of the invoices I selected show the same invoice number and invoice date in the upper right-hand corner; for example, if I need to reprint invoices 400 through 415 from April 1, 2024, through April 2, 2024, for my customer all of those invoices will print to PDF, but they will all show the invoice number 400 show the invoice date as April 1, 2024.
In addition to this, the total invoice amounts keep adding on top of each other.
For example: If invoice 400 was for $120.00 and invoice 401 was for $465, then invoice 400 would show $120.00, but invoice 401 would show the invoice amount as $585.00...and so on.
How do I fix this?
 
I've been editing the invoices manually, but that takes too much time, and it's easy to get distracted and lose my spot. 
 
I am not using any custom reports--just selecting all the invoices I need to print from the list of posted sales invoices and then printing to PDF. 
 
Any thoughts? 
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  • SLS2022 Profile Picture
    SLS2022 22 on at
    Printing multiple posted invoices to PDF, but invoices show up with the same invoice number
    Thank you, Yun Zhu!
    This is helpful.
    I found out that someone in my office modified the standard invoice report on a Teams call with the help of one of the developers who set us up. It's been a while since then, so I'm sure your response will be helpful to them as none of us in the office are very tech-savvy. 
    I appreciate the help! 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,472 Super User 2024 Season 2 on at
    Printing multiple posted invoices to PDF, but invoices show up with the same invoice number
    This is a report customization issue.
    If it is an RDLC layout, please refer to the following approach.
     
    If it is a Word layout, the following method can be used in the current version.
     
    Hope this helps as well.
    Thanks.
    ZHU
  • SLS2022 Profile Picture
    SLS2022 22 on at
    Printing multiple posted invoices to PDF, but invoices show up with the same invoice number
    Oh!
    It looks like the actual invoice is a custom report (report ID 50123).
    I didn't realize that because the report name is similar to the default report names. 
    I'll have to ask around in my office to see who created this report--us or the developers who set us up with BC.
     
    Thanks for your response, Valentin. I appreciate your help!
  • Verified answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,785 Super User 2024 Season 2 on at
    Printing multiple posted invoices to PDF, but invoices show up with the same invoice number
    Usually I have only seen this happen with custom reports. Most of the time there was a problem with the grouping in the report and a developer would have to fix it. Are you sure you're using an out of the box report and not a custom one? What is the report ID?
     

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