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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Adding a resource to m...
Service | Customer Service, Contact Center, Fie...
Answered

Adding a resource to multiple crews

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Posted on by Matt1405 133

Hi, 

I have a number of resources that have a main crew but sometimes work with other engineers on single jobs. 

I've built another crew however it won't let me add the resource as the engineer is already registered in a crew. 

How can I get around this?

Thanks 

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  • Verified answer
    Nya Profile Picture
    Nya 29,064 on at

    Hi,

    The restrict is that an engineer cannot be added into different crews at the same time period.

    pastedimage1632377797459v1.png

    So you just need to adjust the From Date and To Date to ensure that one engineer at different crews with staggered time slots.

    pastedimage1632377973394v2.png

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