Not able to copy security roles

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Posted on by Community Member

Hi there,

I'm not able to create new security role by copying from existing security role, I do not have permission. I tried with user which is Administrator, and also with user who has System Administrator security role.

When I try to create new security role, I'm able to perform that action without any issue, and my problem is assigning existing security roles also.

How to approach this issue ?

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Adrian Begovich 1,027 Moderator on at

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Hi CTModule,

This could be a Security Role issue, but it is strange that users with the System Administrator security role cannot perform these actions.

Are you receiving an error message when attempting to perform these actions? If so, download the log file and post it here so we can help you to pinpoint the issue.

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Nicolas.Plourde 240 on at

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There is a business unit dropdown above the roles view. Change it to the root business unit. That might be your problem.

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Community Member on at

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Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #9D713F10Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>540f467a-b71e-4c7d-a3ae-cef071db1d93</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #9D713F10</Message>
<Timestamp>2018-07-19T08:22:29.8368417Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>540f467a-b71e-4c7d-a3ae-cef071db1d93</ActivityId>
<ErrorCode>-2147220960</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>RoleService::VerifyCallerPrivileges failed. User: 0fbebcbe-0149-e211-8a8f-000c292c2646, PrivilegeName: prvAssignDocumentTemplate, PrivilegeId: 4c90f6d4-4301-48c6-becc-610a11a9846f, Depth: Global, BusinessUnitId: 2caabcbe-0149-e211-8a8f-000c292c2646</Message>
<Timestamp>2018-07-19T08:22:29.8368417Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

This is the error I get.

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Community Member on at

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Nicolas, do you mean, that my business unit is not parent unit ? I checked that, and organization that I'm operating is parent unit.

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Rawish Kumar 13,758 on at

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Hi There,

can you please try once with system customizer role?

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Community Member on at

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I have system customizer role assigned aslo. Should I have only that role, or I can have it with System administrator role as well ?

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Community Member on at

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I to am having this issue when trying to copy an OTB role. I have checked the role an have noted that the Data Performance Dashboard is set to 'None'. (This was an issue that supposedly corrected this in the past, where this line (under Core Records) was set to 'User')). Does anyone have an update on why this happens?

Thanks.

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Community Member on at

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Any Suggestions or reply on same, I am facing a similar issue.

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Community Member on at

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I tried this but still facing the issue

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Community Member on at

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I had to create a ticket with MSFT. They ran a script against my environment which updated a table. Then all was fine. I'm sorry I do not know the table they adjusted.

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