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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Entry audience settings

Customer experience | Sales, Customer Insights,...

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Entry audience settings

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Posted on by אע-23061633-0

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if i don't see 'Entry audience settings' in the right pannel - how to find it?

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Dynamics 365 Customer Insights - Journeys

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Daniyal Khaleel 760 Most Valuable Professional on at

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Entry audience settings ONLY exist in Real-Time Journeys.

If you are using Outbound Marketing Journeys, this option does not exist.

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אע-23061633-0 20 on at

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I already in Real-Time Journeys.

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CU09120607-0 2 on at

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If you don’t see “Entry audience settings” in the right panel, try:
Make sure you’re in Real-time Marketing, not Outbound.
Click on the correct entry/journey node to reveal the panel.
Check permissions (Marketing Manager/Administrator).
Refresh your browser or open in incognito mode Drift Boss.

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