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Customer experience | Sales, Customer Insights,...
Suggested Answer

Entry audience settings

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Posted on by 20
if i don't see 'Entry audience settings' in the right pannel - how to find it?
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  • Suggested answer
    Daniyal Khaleel Profile Picture
    760 Most Valuable Professional on at

    Entry audience settings ONLY exist in Real-Time Journeys.

    If you are using Outbound Marketing Journeys, this option does not exist.

     
  • אע-23061633-0 Profile Picture
    20 on at
    I already in Real-Time Journeys.
  • CU09120607-0 Profile Picture
    2 on at
    If you don’t see “Entry audience settings” in the right panel, try:
    Make sure you’re in Real-time Marketing, not Outbound.
    Click on the correct entry/journey node to reveal the panel.
    Check permissions (Marketing Manager/Administrator).
    Refresh your browser or open in incognito mode Drift Boss.

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