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Customer experience | Sales, Customer Insights,...
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Can't add text to answer options in new survey - Customer Voice

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Posted on by 15

Hi, Newbie here...

I'm trying to create a survey, one question and 2 option answers. Pretty basic.

I add the text in the question box.  But when it comes to adding text to the 2 answer boxes, I can't. I just can't, it won't let me. No error message, just can't add text in the box.

Can you help me please?

  • Minipou Profile Picture
    15 on at
    RE: Can't add text to answer options in new survey - Customer Voice

    ok, I'll do that. Thanks!

  • Rik Roy Profile Picture
    on at
    RE: Can't add text to answer options in new survey - Customer Voice

    Hi,

    Can you please drop a mail to customervoice@microsoft.com and will look into it. I tried to repro the above issue, but was able to make changes to the "Option text"

  • Minipou Profile Picture
    15 on at
    RE: Can't add text to answer options in new survey - Customer Voice

    Yes, but the problem is that I can't change the answers from "Option 1" and "Option 2" to my own answer for my question....

  • Suggested answer
    Arjun N Profile Picture
    on at
    RE: Can't add text to answer options in new survey - Customer Voice

    Hi Minipou,

    If you choose the question type of "Choice" then automatically you get the question and 2 options appearing. 

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